Terms & Conditions

Last updated: October 13, 2026

1. General Terms

General Terms Luckywave is operated by an entity licensed in Costa Rica. These general provisions set out the contractual relationship between the player and Luckywave for all gaming activity. Access is permitted to persons who are legally allowed to gamble in their jurisdiction and who are at least the minimum legal age. Accounts found to belong to underage players will be suspended and any funds will be handled according to verification outcomes. Players must provide accurate information when registering. Material misrepresentation, use of false documents, or attempts to conceal identity will result in account closure and forfeiture of funds. Luckywave reserves the right to refuse services, restrict access or close accounts where there is reasonable suspicion of fraud, collusion, multiple accounts, bonus abuse or any behavior that undermines fair play. Decisions taken in the interests of preserving game integrity, player safety and regulatory compliance are final. All games are offered for entertainment. Wagering outcomes are final once confirmed on the platform. Any disputes about technical malfunctions, interrupted sessions or other gaming anomalies must be reported promptly; Luckywave will investigate and apply remedies where appropriate. Luckywave may amend these provisions; material changes will be published and communicated through available channels. Continued use of the service after notice constitutes acceptance of the updated conditions.

2. Eligibility

Account & KYC Creating an account requires truthful personal data, a valid email and a secure password. Luckywave maintains a mobile-first environment that encourages app registration and the use of push notifications for account alerts. Each registered player is allowed one primary account. Multiple accounts are prohibited and may lead to suspension and forfeiture. KYC verification is compulsory before large withdrawals or when triggered by security reviews. Typical verification documents include government-issued photo identification, proof of address and proof of payment method. The verification process protects both the player and Luckywave against identity theft, money laundering and financial crime. Submissions must be clear and valid; failure to supply requested documentation within the timeframes specified may result in withdrawal freezes, account holds or closure. Luckywave reviews accounts for suspicious activity and will cooperate with lawful requests from competent authorities in line with applicable law. Players must notify Luckywave promptly of any unauthorized access or if personal details change. Account holders remain responsible for maintaining the confidentiality of their credentials and for all activity that occurs under their account until they report otherwise.

3. Account Security

Bonuses Luckywave offers promotional incentives to enhance play, subject to clear conditions. The welcome offer is 100% up to £2,000 plus up to 200 Free Spins, governed by a wagering requirement of x40 unless otherwise stated. Additional time-limited offers include 100% up to £3,000 and a larger 100% up to £6,000 plus 150 Free Spins. All bonus participation requires acceptance of the specific promotional terms at the time of claim. Wagering contributions vary by game type; slots typically contribute at a higher rate towards wagering than table games or live dealer tables. Bets placed while a bonus is active must comply with maximum stake limits and game contribution rules; exceeding those limits may invalidate the bonus and any associated winnings. Bonus balances and winnings derived from bonuses may be subject to conversion rules and expiration periods. Clearing a bonus requires meeting the stated playthrough multiple, after which balances are available for withdrawal subject to the standard withdrawal controls. Luckywave expressly prohibits bonus abuse, chip dumping, collusion and other manipulative practices. Where abuse is detected, Luckywave reserves the right to void bonuses, confiscate winnings and close accounts. For precise, current bonus rules consult the promotional terms attached to each offer.

4. Responsible Gaming

Deposits & Withdrawals Minimum deposit at Luckywave is £20. Players may fund accounts using Visa, Mastercard, Bank Transfer and a range of cryptocurrencies including Bitcoin, Ethereum, USDT, Litecoin and Dogecoin. Each payment method may carry distinct processing times and internal limits. Deposits are generally credited immediately, and players should ensure that card and wallet details match the account holder name to avoid verification delays. Minimum withdrawal is £20. Crypto withdrawals are advertised as instant, subject to network confirmations and wallet accuracy. Card withdrawals typically take 1-3 banking days to process, while bank transfers are processed within 3-5 banking days. Luckywave performs anti-money laundering checks on withdrawals; outstanding verification or suspicious activity can delay or suspend transactions until resolved. Withdrawal requests may be subject to hold periods to allow for anti-fraud review and reconciliation. Luckywave reserves the right to apply payment method-specific controls and to refuse transactions that do not meet security or regulatory requirements. Fees for certain payment instruments may apply; where fees exist they will be disclosed at the point of transaction. Players should ensure withdrawal destination details are correct; Luckywave is not responsible for funds sent to incorrect or unsupported addresses.

5. Bonus Terms

Responsible Gaming Luckywave promotes safe, controlled play. Players can set deposit limits, session limits and loss limits through their account settings to manage spending. Self-exclusion and cooling-off options are available for players who require a temporary or extended break. These tools are designed for mobile-first interactions to support on-the-go responsible choices. Indicators of problem gambling include chasing losses, playing with funds intended for essential expenses and significant changes in play patterns. Luckywave monitors for such signs and will intervene where appropriate, offering account restrictions or signposting to independent support resources. Players are encouraged to use available tools and to contact customer support for assistance with limit changes, account pauses or closure. Luckywave's safety protocols include age verification, KYC, transaction monitoring and automated systems that flag risky behavior. While the platform facilitates protective measures, personal responsibility remains central. If you suspect that gambling is becoming a problem for you or someone close to you, take immediate steps to reduce or suspend play and seek professional help.